Information Collection & Use

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you. By using our website www.macqueen.co (henceforth referred to as MacQueen) which also comprises of the mobile site, smartphone app platforms such as iOS, Android, Windows (all together referred to as “site”), you consent to this use. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.

When you use services provided on this website and/or mobile application, you will be asked to provide certain information such as your contact details, name, and/or your debit/credit card details. We will store this information and hold it in a secure and encrypted format.


What Information Are Collected

Personal Information: We collect personal information such as your name, email address, and IP address when you register, log in, or contact us. This information is used to identify you, communicate with you, and provide customer support.


Usage Data: We collect data about your interactions with our app, such as pages visited, features used, and time spent on the app. This helps us understand user preferences and improve our services.


Device Information : We may collect information about the device you use to access our app, including device type, operating system, and unique device identifiers.

We will Use Your Information in the Following Ways

To register you with our Web Site/mobile application and administer our Web Site services where you have registered to receive these. You can unsubscribe from these services by contacting us.

To answer any queries which you may send to us by e-mail.

For direct marketing purposes, as set out in detail below.

Information you provide or that is obtained by us will be used by us to enable us provide you with information about the status of MacQueen project, provide you early access to our app, to email you about new products and services and special offers we think you will find valuable.


What will this Information Be Used for?

To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)

To improve customer service (your information helps us to more effectively respond to your requests and needs) Website traffic analysis

To administer a contest, promotion, survey or other site features

To send emails notifications as well as other communications for providing services, responding to inquiries, and/or other requests or questions.

To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

Automatic Logging of Session Data.


Who Do We Share Your Information with?

To our customer support offices in the network.

To trustworthy third parties that we use for the provision of certain services, such as enabling us to improve the way we communicate special offers, the status of our project and early access to our mobile app.

If we have a duty to do so or if the law allows us to do so.

To our employees and agents to do any of the above on our behalf, now or in the future.

To the companies within our corporate family and with our parent company and corporate affiliates. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this privacy policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.


Transfer of Your Personal Information

In the course of undertaking the activities specified in this privacy policy, we may transfer personal information to disclose information which we are required to do by law or requested from us by a regulator.


Location Data

We may access your location to provide location-based services, such as finding nearby hotels or providing directions. This information is used solely to enhance your user experience and is not shared with third parties unless required by law. You can manage your location settings through your device settings, though disabling location access may limit some features of the app.


Cookies Policy


There is a technology called "cookies" which may be used by us to provide you with customized information from MacQueen website or mobile application. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages, emails or advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.


Delete your Account

We keep your data for 3 months after you delete your account in case you wish to recover it, after which it will be permanently deleted.

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